These "ZP" locks support S2 security and a number of other updated features compared to the older BE469 locks. Please someone else confirm if you have the same issues. When unplugging the touch screen cable note the white painted dot on both the circuit board. So make sure you … Page 1 BE468 Series Connected Touchscreen User guide...; Page 2: Table Of Contents Electronics Warranty This device complies with Part 15 of the FCC Rules. VIEW FAQS Schlage Connect ™ Smart Deadbolt . If you need help with installation or just want to learn more about our electronic, keypad locks, we've collected the top FAQs and resources here. But being modern locks that incorporate advanced technology, some users may have difficulties performing certain functions or going around some issues they encounter that ordinarily require just a little troubleshooting. brianwilson. You will be shown a success message, a green check mark, on the Schlage … Especially to see what devices are being used as repeaters. One of mine was just for the inside-door piece (module with mechanics), one was for the whole used lock. First it tells me to scan the QR code, which it doesnt have. The date is found on the back of the lock's battery case. You will be shown a success message, a green check … Touchscreen deadbolt with alarm (49 pages) Door locks Schlage BE469 User Manual. Just installed BE469 and it linked first time and so far works great. If a feature is not supported by the lock it will show up as “unsupported” on the feature tile. Been there, done that. I had this model working very well with the C5 for over a year. travelingman525 (Ryan) April 25, 2018, 6:32am #14. In my opinion, Hubitat Package Manager by Dominic Meglio (@dman2306) and Hubitat Z-Wave Mesh Details by Tony Fleisher (@tony.fleisher) are in a tie right now for the best user-contributed apps this year. It fell off the mesh about once a week (fixed each time by unplugging and plugging the battery pack and cycling the lock manually so it sent status to the hub, no need to exclude/include). tomasv May 20, 2020, 9:43pm #1. BE469 Schlage Connect with Alarm hub v2, US customer Rev E Firmware 000.029.00008 Rboy Lock User management “07.10.04” Classic Smarthings App on android So I have my lock installed and it was working now for about 2 years. I noticed an issue last night when I saw the lock was “unlocked” and I tried to lock it thru the app. Very cool. Schlage was very responsive. Ive plugged the hub in about 1ft away from the door, told the app to add schlage connect lock. Does it work without the pin pad attached? For example, the screenshot below is their compatibility chart for the BE469 with half-a-dozen z-wave controllers. 6 years ago Internals did not engage to extend the deadbolt. On one of the locks, FedEx lost the package, seller refunded quickly, then FedEx found the package two months later. Did a factory reset. It got a bit better when I put beaming repeaters next to each lock (as recommended by EDIT: sadly, now banished the dear departed @april.brandt). Schlage Connect Touchscreen Deadbolt with alarm with Century trim Back To Product list Back to Product List. Had to manually program it in the lock first then here. Schlage Lock Thinks It's A Smoke Detector. Schlage … It's always nice when you can repair something yourself instead of buying a new one! Some sell incomplete parts, such as only the inside module (and sell the other parts separately). Used small alligator clamp to hold the brush in place, aligning the two holes with the marks on the cam where the brush had been mounted before. Finally, reverse the dismantling procedure, put your deadbolt back together. Got my lights setup and automated, next are locks (most important devices) as we need to be able to program codes remotely. Schlage Connect Deadbolt Models BE468 & BE469. Here is the Schlage BE469NXCAM716 Camelot Touchscreen Deadbolt with Z-Wave Technology. Some folks may need to replace their Z-Wave module for a Plus version for a stable connection, but it's by no means a requirement. Browse commonly asked questions below or scroll down to submit your own. What other alternative Door Locks are there that are fully compatible you would recommend? Novice Help. Since you are moving it from an existing system maybe you didn't successfully do the exclusion from the old z-wave network controller by unenrolling the lock to allow it to pair with HE? If you tag them as "watching", the seller will send you an offer for a reduced price after no one wants a lock missing parts (keys, etc.). So, I actually had to buy 3 lock modules (actually, 1 module and 2 complete locks, from which I only used the module) to get two, but was refunded for the one that was lost and returned to seller. The brush on the larger gear is good. Remove the 3 screws with phillips screw driver. Hey there, So I have a BE469 that works as well as can be expected, it has FW 7.1 on it. VIEW FAQS Schlage Sense ™ Smart Deadbolt . I paired the lock w/ST and w/HE w/the hub by the lock. Here is a clip from the Schlage BE469 User Manual. Here is the Schlage Warranty (3 years on electronics). Very nice. Schlage Connect™ Programming Code (BE468/BE469) Schlage Connect™ Deadbolt Factory Reset Procedure (BE468/BE469) Schlage Connect™ Vacation Mode (BE468/BE469) And Kwikset and Yale zigbee lever locks. So I have a BE469 that works as well as can be expected, it has FW 7.1 on it. I didn't really have the time at the moment so I thanked her for the replacement and hung up. There are 4 entities but I have not found a guide on setting up the locks. I may have been one of the first to try this five or six months ago, so the prices were lower - no demand. @rk514ml - Glad you got your lock up and running, good post. Share with a Friend *Friend's Email denotes required field *Your Name denotes required field *Your Email denotes required field *Comments . I just had my first weird experience with the BE469 lock. Question TIA. The same problem is now happening to … Ok, maybe 10 feet. To check that the lock was reset, press the outside Schlage button and enter one of the Default User Codes. I have two older BE469's working that I moved over from ST. For Schlage Z-Wave Locks this Device Type has new features, add-on’s and bell’s/whistles’s. Page 11: Troubleshooting If you do not want to enable Lock & Leave, then enter a valid User Code to lock the door. I thought there was only a two year warranty. Ok, found one of my posts that seems to answer your questions: How did you get the updated electronics module? do you mean you repurchased entirely new locks and just swapped the electronics part as the mechanicals are the same? Schlage Sense™ Smart Deadbolt . Schlage sent a new lock and after a couple of months the new one started doing the same thing. Just unscrew 3 Phillips screws, swap, put screws back. Nope, out of pocket. You have shared this page successfully. Yep. Just a few phillips screws to remove the large plastic module with circuit board inside, simple exchange. It has a property of battery level. I followed these steps: Went into Exclusion mode via SmartThings and successfully removed it from. The seller sent me the photo of the DSK sticker for the one that didn't have the door plate. Programming was working fine. After moving HE to the Door Lock, even then the unit still could not initialize correctly. ! The instructions work with Deadbolts models (BE468, BE469) and possibly other locks from the Schlage Connect Z-Wave lock series You will also find tips for troubleshooting poor performing locks. It has a property of battery level. The lists below describe the light sequences for Schlage lock models BE469, FE599, and BE369. Schlage Sense Wi-Fi Adapter Troubleshooting. Now I have one more deadbolt to repair (the one I was actually calling support about). The inclusion process for this lock is slightly different, I can get it included in openHAB but it only shows as an unknown device. You're in the right place. Disconnect the battery pack and tap the schlage emblem 2-4 times to completely discharge the lock. I have been able to get my two BE469 locks to work reliably by changing the electronics modules to the Z-Wave Plus (converting from BE469NX to BE469ZP) and putting in beaming repeaters next to the locks. Additionally, will Schlage upgrade the locks to the new PLUS versions or do I have to pay out of pocket? Home Depot has just started selling the "updated" Schlage Z-Wave plus locks (BE469ZP). Schlage be469nx not reporting physical events? UPDATE: I have three Schlage BE469 locks. Now, I am really curious why this was the case. Page 5 How to Unpair / Disconnect / Unlink a Wink Hub 2 from a Schlage Wireless Lock BE469 (via iOS) Step 5 Proceed by pressing on the 'Schlage' button at the front of the Schlage Lock followed by your unique programming code which you can find on the sticker on your instruction manual. Get free expert DIY tips, handy support, troubleshooting help & repair advice for all Schlage products. I have a Schlage BE468 and BE469. Again, I ran through all the troubleshooting steps and simply cannot get the outside touch-panel to work. Green flash – Correct Code; Red flash – Incorrect Code; Red/green flash – Low Batteries ; Green/Red – Vacation Mode BE369 -- 4 … The good news is that’s a firmware version after they fixed many of the bugs. image.png 708×473 66.8 KB. BTW, the batch of bad deadbolts appear to have a build date of around June/July/Aug 2013. Whether you're looking for the correct pronunciation of "Schlage" or instructions on programming a keypad lock, this is a great place to start. She said it was something to do with the way the motor contacts the circuit board and she could walk me through it if I'd like. See step 4 and make sure that the inside Schlage button … I could not be happier with my upgrade. Both worked fine under 0.82.1. Since converting to BE469ZP, they have been completely solid (beaming repeaters still there), and it looks like battery life will now be over a year. Went back to device and tried multiple times over to set the Code Length to 8. on Step 4. No particular reason has been found for this, but it is suspected that the lock firmware is the most likely cause. It appears the options are missing on the devices where you can set the code length, auto lock etc. The Schlage BE469 was removed from the list of Compatible Devices due to problems with the lock. There are very few differences between either as far as features are concerned, but one big difference is that the BE469 comes with the alarm, while the BE468 does not. For this reason, a screenshot is better than copy/paste or typing. I went back to HE device door lock and tried each button available to me. Mine are 0.10.9 and 0.11.0 and work fine. I've run Zwave Repair as I update and change devices. The date code on my lock is 021618. The Schlage lock allows for you to see if it is currently paired with a controller. There is a Zwave Pro light switch (GE) located right next to it like 12 inches away. View FAQs for the Schlage Sense™ Smart … My first install was to get my Schlage BE469 connected. As far as I can tell, the BE469ZP is fully compatible. Get Electrical High Preload Transition Count. BE469NX (older non-Plus Z-Wave version) or BE469ZP (the newer Z-Wave Plus version)? As I mentioned in an earlier post it has been flawless since install back in April. Since converting to BE469ZP, they have been completely solid (beaming repeaters still there), and it looks like battery life will now be over a year. The only things to watch for are: (1) firmware versions - sometimes you will see very early firmwares, avoid. Concerned that the plastic may not be strong enough to hold the brush in place, I also swabbed some super glue on it as well. During that period it became unresponsive only 2-3 times and popping the battery contacts (as described above) remedied the issue. Which electronic lock do you have? The lock paired securely, no need to join it again. On the phone (and by the chart) Schlage says the BE469 works with ELK, ELAN, Interlogix, SmartThings. In general, there are very few complaints about zigbee deadbolts and lever locks. Programming was working fine. Page 4 How to Unpair / Disconnect / Unlink a Samsung SmartThings Hub from a Schlage Wireless Lock BE469 (via iOS) Step 4 P roceed by pressing on the 'Schlage' button at the front of the Schlage Lock followed by your unique programming code which you can find on the sticker on your instruction manual. B31670FF-164D-4A6A-A04C-C3168231C08B.jpeg … Just know, though, that the older S0 security protocol used by the BE469NX uses 3x the packets, which will reduce battery life. Takeaways for Schlage BE469 for troubleshooting, Node Stats Status Clusters Device Security Route. If you have a loose brush you may experience this problem. There are quite a few threads on this forum that lead up to this removal from the officially supported device list. The support person apologized and promptly sent me a new lock. In short, the lock works great for some, and bad for others. Say If I already have a Schlage deadbolt and want to only use the rear part. It's fun to dig into something and find and fix the problem, right?! Both worked fine under 0.82.1. (UPDATE: This repair (on the first deadbolt) is still working after a week of use. Well, also a weak mesh, and the need to have a beaming repeater near the lock. I'm … Hey all, I just received a new BE469ZP Schlage lock an attempting to get it working in openHAB, This is a newer version of the BE469 that has some additional functionality and also uses Z-Wave Plus. Door locks Schlage BE469 Installation Instructions. In the meantime, I found this and followed your instructions. It appears the actual touch panel is defective on this one. See the pics in the instructions below for more detail. The "lock_status" attribute does not update when Home Assistant is used to lock or unlock the door. Usually just the addressing "headers" and routing tables are used. Allegion support (Schlage) are really good. Same under SmartThings - zero issues for over 3 years. Release the Outside Schlage Button. I have to carry a key just in case I get locked out. I have to change the batteries often . With door locked: Manually … You're in the right place. You don't need to swap the circuit boards, just the entire module. The same can be said for the Schlage Sense Wi-Fi adapter. The Schlage Connect™ Touchscreen Deadbolt allows you to connect your lock with your smart home/home automation hub to control your smart lock from anywhere. If you are having challenges with your Schlage keypad lock, here… Read Are there still problems with the BE469ZP as well? Before we continue, it’s important to know that there are two different models of the Schlage Connect: the BE468 and the BE469. Also check the wire harness leading from the touch screen to the rest of the assembly. February 11, 2019, 1:07am #2. Schlage BE365, FE575, FE595 Troubleshooting Guide . First, is this correct. denotes required field. This is a step-by-step procedure for performing a factory reset on the Schlage Connect™ Smart Deadbolt. From MiCasaVerde. These have a one year electronics warranty and Schlage did not question it at all. So I called Schlage support and they, without hassle, are sending me a new deadbolt. I contacted Schlage after reading your post. Schlage Connect Touchscreen Deadbolt with alarm with Century … What I did find was a small broken black wire on the harness between the deadbolt and the keypad. Thanks for posting this! Which smart lock do you have? These have a one year electronics warranty and Schlage did not question it at all. After thinking about it for a while I grabbed my old/dead deadbolt and started taking it apart to see what I could see. If all of you go there at once to buy these, the price will go up. The trick for me was a full factory reset on the lock and deleting all the old codes by doing it on the lock itself. Let’s see what our Schlage Connect Review has to offer. Just a note. The date code on my lock is 021618. So in Hubitat going to certify this lock? View FAQs for Schlage Touch Deadbolt (BE375) and Schlage Touch Lever (FE695) below. @672southmain Where did you get the replacement electronics modules? Door lock (12 pages) Door locks Schlage BE365 Installation Instructions. Eventually, I grabbed a new set of batteries and tried again. And realize that eBay is supply and demand. Once I had a totally clean slate I then set the code length on the lock itself and then moved on to pairing it and adding codes via Hubitat. I’m … Here is how to tell the two versions apart (BE469ZP on bottom): Here is where the door mounting plate sticker is located on a BE469ZP: The five DSK numbers you need for S2 pairing are in the rectangle. Contacted Schlage and without any issues, new deadbolt is arriving today. In order to pair your lock please follow this step by step instructions carefully: - place Vera near the lock (under 10ft) and keep Vera connected to the internet and the black zwave dongle in it's usb port !! Issue connecting Schlage BE469NX. I have a Schlage BE468 and BE469. Very simple, just takes a few minutes. Battery Low Indicator The battery is a critical feature in any smart lock. I just replaced my BE469 locks with the Zwave Plus models from Schlage. If I operate them locally (code, key, manual bolt), it updates OK. Tip To get to @marktheknife's and @SmartHomePrimer's point, Schlage themselves don't have a good definition of working or compatible. As with the first one, the door lock still works remotely through my home automation system, it is just the touch panel that has failed. 11, Problem Beeps* Lights Solution, Schlage Customer Service, Troubleshooting Guide, U.S.A. and Canada P.O. BE469 - Schlage Connect™ Installation Guide (English, French, Spanish) 13.5MB BE468 - Schlage Connect™ User's Guide 16.5MB FE575, FE595 - Keypad Entry Door Preparation Instructions For Door With Existing Holes .2MB Schlage BE469 Z-wave deadbolt. Page 1 Touchscreen Deadbolt with Alarm Model BE469 User’s Guide Please KeeP THIs GUIDe You will need these ar m th Al lt wi ad bo u id ee n hs cr To uc e r’ instructions for future reference. I own two Schlage Z-Wave locks, the model numbers are FE599NX and BE469. It has been tested with the FE469, BE469, BE468, FE599 and BE369. Grade-1 Highest residential security system: ( 1 ) firmware versions - sometimes you will see very early,! Unpair/Disconnect/Unlink a Wink hub 2 from a Wireless lock via iOS reverse dismantling. Hubitat hub itself is about 30ft or so a couple floors up to 8. check manual and that went. Deadbolt setup: OK to add Schlage Connect Touchscreen deadbolt with alarm ( 49 pages door! 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Be469Zp locks now contacts ( as described above ) remedied the issue to make Charcuterie Boards using Acrylic., as I would like most features to be added for ease of functionality and querying are: Z-Wave and... That some have contacted Schlage support about problems and were sent a schlage be469 troubleshooting lock do not report when!